Over 300 thousand phone calls have been placed to the Children's Trust helpline.
The children's helpline in the Urals region, a crucial component of a federal project supported by the Fund for Children in Difficult Life Situations, has been providing essential support to young people in crisis. The service, which can be reached at the nationwide number 8-800-2000-122 and the short number 124, has been answering calls from emergency psychological aid specialists based in Yekaterinburg, Nizhny Tagil, Perm, and Nizhnyaya Tura.
In 2024 alone, the helpline received over 10,500 calls, with nearly half of these coming directly from children and teenagers themselves. A significant number, almost 190,000, were from minors. Since its launch in 2010, the service has registered a total of over 306,000 calls.
The helpline deals with a variety of issues, including violence, abuse, family conflicts, bullying, and other crisis cases. In certain situations, signals of child rights violations are reported to the relevant services. The project aims to prevent violence and abuse against children, including within families.
However, the specific details of the "Challenge" project results in the Urals were not specified in the article. Maria Fraidel, the chief physician of the regional Children's Home, discussed the results of the "Challenge" project in the Urals, but further context or details about this project were not provided.
Despite the lack of updates on the "Challenge" project, the helpline continues to operate anonymously, ensuring that every child in need can seek help without fear of judgment or repercussions. The service remains accessible and ready to assist those in need, making a significant difference in the lives of countless young people across the Urals.
The helpline, in partnership with the health-and-wellness sector, offers mental-health support for children and teenagers navigating various challenges like family conflicts or bullying. This service, a part of the federal project 'Challenge', promotes fitness-and-exercise routines as a means of improving mental health and addresses parenting concerns through proper guidance. In 2024, the urgent calls for help increased significantly, emphasizing the continuous need for such support.
